04 Oct
|
PSG Global Solutions
|
Pune
04 Oct
PSG Global Solutions
Pune
Job Title: Background Verification Analyst
Location: Baner, Pune
Shift: India Night Shift (6.30 pm to 3.30 am)
Work Mode: On site (Monday to Friday)
Salary: Best as per market standards
About PSG Global Solutions
PSG Global Solutions is a leading Recruitment Process Outsourcing (RPO) provider, delivering recruitment support across industries including staffing, healthcare, retail, logistics, IT, and customer support.
We combine offshore cost efficiency with high-performance standards to help clients achieve their hiring goals at scale. With a best-in-class Net Promoter Score of 82 and strong client retention, PSG is committed to service excellence, measurable results, and client success.
Roles & Responsibilities
- Maintain detailed records of customer interactions and transactions.
- Review and verify the potential candidates documents and pass it for the next process.
- Meet or exceed performance metrics including quality, customer satisfaction, and productivity.
- Collaborate with internal teams to ensure smooth operations and customer issue resolution.
- Participate actively in team meetings and training sessions.
- Adhere to company policies, procedures, and compliance standards.
Qualifications
- 13 years of experience indocument verification work.
- Experience working with global teams is a plus.
- Solid research skills and comfort with online tools.
- Proficiency in Excel/Google Sheets; exposure to CRM/ATS systems is an advantage.
- High accuracy, attention to detail, and ability to follow structured processes.
Compensation & Benefits
- Competitive salary package
- Family Medical Insurance
- Provident Fund (PF)
- Night Shift Allowance
- Cab facilities for pick-up & drop
- Monthly Rewards & Recognition
- Employee engagement activities and events
📌 Background Verification Analyst (Pune)
🏢 PSG Global Solutions
📍 Pune