Job Summary:

We are seeking a versatile and highly organized individual to join our team as a Back Office / Front Office professional. This role requires a dynamic individual capable of seamlessly transitioning between client-facing responsibilities and essential administrative and operational tasks. The ideal candidate will be the first point of contact for clients, ensuring a positive and professional experience, while also efficiently managing internal processes, data, and support functions to ensure smooth daily operations.

Key Responsibilities:

- Greet and assist clients and visitors in a qualified and friendly manner, managing inquiries and directing them appropriately.

- Handle incoming calls, emails, and correspondence, providing accurate information or escalating issues as needed.

- Process client requests, applications, and transactions with precision and adherence to established procedures.

- Maintain and update client records, databases, and files, ensuring data accuracy and confidentiality.





- Prepare and manage various documents, reports, and presentations using Microsoft Office Suite (Word, Excel, PowerPoint).

- Coordinate meetings, appointments, and calendars for internal staff and external stakeholders.

- Manage office supplies inventory, place orders, and ensure the office environment is tidy and presentable.

- Assist with general administrative tasks, including filing, scanning, photocopying, and mail distribution.

- Support internal departments with operational tasks, data entry, and project coordination.

- Ensure compliance with company policies, procedures, and regulatory requirements.

- Collaborate effectively with team members to achieve departmental and organizational goals.

- Identify and implement process improvements to enhance efficiency and client satisfaction.

📌 Back Office / Front Office (Mumbai)
🏢 ACE HIRING INDIA
📍 Mumbai