Roles and Responsibility

- Handle customer inquiries and resolve issues professionally and courteously.

- Provide timely and accurate information about products or services.

- Build robust relationships with customers to ensure long-term satisfaction.

- Collaborate with internal teams to resolve complex customer complaints.

- Maintain high product knowledge to effectively address customer concerns.

- Consistently meet or exceed performance targets, including quality metrics and sales goals.

Job Requirements

- Excellent communication and interpersonal skills.

- Ability to work in a fast-paced environment with multiple priorities.

- Strong problem-solving and analytical skills with attention to detail.

- Proficient in using computer systems and software applications.

- Ability to adapt to changing situations and priorities.

- Strong teamwork and collaboration skills with a positive attitude.

📌 Back Office Executive| International BPO (Bengaluru)
🏢 Talent Acquaintance
📍 Bengaluru