RESPONSIBILITIES&DUTIES; - Engagewithassignedleadsandpromptly initiatecontact throughthe autodialersystem.
Qualify leads by assessing their interest, needs, and eligibility for upGrad'sprogramsforGermanyandItalypublicuniversities.
Buildrapport,credibilityandestablishtrustwithleadsthrougheffective communicationandactivelistening.
ScheduleVideoCounselling[VC]sessionswithAdmissionCounsellors forqualifiedleads.
Coordinate schedules and ensure smooth communication between leadsandAdmissionCounsellorstofacilitatetheenrollmentprocess.
Maintainaccuraterecordsof leadinteractionsandfollow-upactivitiesin theCRMsystem. BASICELIGIBILITYCRITERIA - Minimumof 2 years of Edtech-sales experience (StudyAbroad is plus),withat least1yearspent inasinglecompany.
MinGraduationisrequired.
SKILLS - Excellent verbal communicationskillswithanemphasisonfluency in theEnglishlanguage.
Ability to listen effectively, build trust with potential learners, and approachsituationswithpatienceandempathy.
Ability topersuade learners towardsattending theVideoCounselling [VC]sessiontoultimatelyinfluencetheirenrollmentdecisions.
Basic proficiency in MS Office Suite & CRMmanagement for administrativetasksandreportingrequirements