HR Operations Specialist | Hyderabad | WFO

Location: Hyderabad

Work Mode: Work from Office – 5 Days a Week

Experience: 3+ Years of relevant experience

Notice Period: Immediate Joiners Only

Job Summary:

We are looking for an HR Letter Generation Specialist to manage employee letter generation, ticket resolution, and document verification while ensuring accuracy and compliance with established SOPs.

Required Skills:
3+ years of relevant experience in HR Operations, HR document management, letter generation, or similar roles.
Excellent written and verbal communication skills – MUST.
Robust attention to detail and accuracy.
Experience with ticketing/case management systems.
Ability to work in a high-volume, process-driven environment.
Robust ability to follow SOPs and maintain data confidentiality.
Basic Excel/data tracking skills.

Preferred:
Experience with HR document management or letter generation.
Familiarity with SIM-T, Contract Central, WorkDocs, EDM, or DocuSign.
Exposure to multi-country HR processes across India, MENA, EMEA,



or APAC.
Experience handling escalations and exception requests.

Key Responsibilities:
Generate employment verification, warning, contract, and other HR letters using EDM, Contract Central, and DocuSign.
Process and resolve SIM-T tickets within defined SLA timelines.
Authenticate and validate letters against internal employee records and regional requirements.
Handle high-volume requests with strong attention to detail and accuracy.
Follow established SOPs and ensure timely delivery of employee/requester requirements.
Handle escalations, exceptions, and complex letter-generation requests.
Maintain basic tracking/reporting using Excel.
Identify prospects to simplify workflows and improve turnaround time.

Additional Requirements:
Immediate Joiners preferred
Hyderabad candidates preferred
Work from Office – 5 days a week
Excellent communication skills are mandatory

📌 Hr Operations Specialist Hyderabad
🏢 Artech
📍 Hyderabad