? Job Details at a Glance ? Location Remote — India ? Company GitLab ? Experience 1-3 years ? Qualification Bachelor's degree in Business Administration, Marketing, Computer Science, or related field ? Eligible Batch 2021, 2022, 2023, 2024, 2025 ? Job Type Full Time ? Salary ₹8.0–₹14.0 LPA ? Industry Sales ? Key Skills CRM Salesforce HubSpot Gainsight Google Workspace MS Office Associate Renewals Manager at GitLab — Full Details &

How to Apply GitLab is seeking an Associate Renewals Manager for a Remote — India position, offering freshers a unique opportunity to work with leading SaaS tools like Salesforce and Gainsight. This role is pivotal in enhancing customer engagement and retention, directly impacting GitLab 's growth in the APAC/ANZ regions. The role of an Associate Renewals Manager is increasingly vital in the sales landscape, especially as the SaaS industry focuses on customer success and renewals.

GitLab 's commitment to maintaining a competitive edge in the market makes this position essential for driving customer satisfaction and retention, ensuring that the company continues to thrive. What sets GitLab apart as an employer is its innovative open-source software development platform, which has garnered a global user base since its founding in 2011

- With over 1,300 employees, GitLab fosters a collaborative culture that empowers employees to excel in their roles, making it an attractive option for those looking to grow in the tech sales field. We encourage 2021, 2022, 2023, 2024, 2025 graduates with a Bachelor's degree in Business Administration, Marketing, Computer Science, or related field to apply. Candidates should have 1-3 years experience and can expect a competitive salary ranging from ₹8.0–₹14.0 LPA
- In this role, you will gain hands-on experience with advanced tools such as CRM , Salesforce , HubSpot , Gainsight , and Google Workspace

- This exposure not only enhances your skill set but also opens doors to future leadership positions in tech sales, positioning you for significant career advancement. ? Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated non-tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role &

Responsibilities The Associate Renewals Manager at GitLab plays a crucial role in managing subscription renewals, ensuring customer satisfaction, and driving retention through data-driven strategies. Manage end-to-end subscription renewal processes using Salesforce to track customer interactions and analyze renewal trends.

Utilize

Gainsight to monitor customer health metrics, proactively identifying churn risks and ensuring timely contract renewals. Collaborate cross-functionally with regional Sales teams to identify upsell and expansion opportunities, enhancing customer value. Maintain accurate pipeline forecasts and renewal statuses in Salesforce , ensuring data-driven decision-making for customer engagement.

Take ownership of customer interactions, driving initiatives to improve contract retention and overall customer satisfaction. Document renewal processes and customer feedback in Google Workspace , ensuring clear communication across teams. Engage directly with clients to resolve issues and provide solutions, enhancing the overall customer experience.

This role fosters an ownership culture, allowing you to directly impact customer retention and satisfaction through effective management of renewal processes.

Required Skills &

- Technical Competencies The ideal candidate for the Associate Renewals Manager position at GitLab must possess a solid technical skill set to effectively manage customer relationships and renewals.

Technical

Skills CRM — Intermediate — Essential for managing customer relationships and tracking renewals through Salesforce

- Salesforce — Intermediate — Used for tracking customer interactions and analyzing renewal trends. Gainsight — Intermediate — Crucial for monitoring customer health and engagement metrics, enabling proactive retention strategies.

Google

Workspace — Intermediate — Utilized daily for documentation and collaboration, requiring familiarity with tools like Docs and Sheets. MS Office — Intermediate — Particularly Excel for data analysis and reporting, vital for maintaining accurate forecasts. When showcasing these technical skills in your resume or interview, emphasize your proficiency and specific experiences with each tool to demonstrate your capability.

Eligibility Criteria

This role is designed for recent graduates and early-career professionals eager to develop their skills in customer success and sales renewals. A Bachelor's degree in Business Administration, Marketing, Computer Science, or related fields is required.



Eligible batches include 2021 to 2025 , allowing fresh graduates to apply and kickstart their careers. 1-3 years of experience in Customer Success or Sales Renewals is preferred, but relevant internships may also be considered.

A minimum academic performance of 60% is expected to ensure a solid understanding of the field. Having a portfolio or GitHub showcasing relevant projects or internships can provide an advantage in the selection process. Documentation &

- Portfolio Requirements Ensure your resume is formatted clearly, highlighting your educational background, relevant experiences, and technical skills. Include links to your portfolio or GitHub if applicable.

Pro tip: Tailor your application to highlight specific experiences with Salesforce and Gainsight to stand out in the selection process.

Salary for Associate Renewals Manager at GitLab ? Compensation ₹8.0–₹14.0 LPA The advertised compensation for the Associate Renewals Manager role at GitLab is ₹8.0–₹14.0 LPA

- The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage.

Recommended

Courses &

- Preparation Tips for Associate Renewals Manager Upskilling with the right resources significantly enhances your chances of selection for the Associate Renewals Manager role at GitLab

- Recommended Courses &

- Resources CRM — Understanding CRM systems is crucial for managing customer relationships effectively. MS Office — Proficiency in MS Office is essential for data analysis and reporting tasks. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply.

Common

Mistakes to Avoid ❌ Failing to tailor your resume — Highlight specific skills and experiences relevant to the role. ❌ Neglecting to research GitLab — Understand the company and its products for better interview performance. ❌ Overlooking quantifying achievements — Use metrics to make your application more impactful. ❌ Submitting a generic cover letter — Personalize your cover letter to stand out. ❌ Not preparing for common interview questions — Practice questions related to customer success and renewals. ❌ Ignoring the application deadline — Always check for updates to avoid missed opportunities.

Before You

Apply — Checklist ✅ Research GitLab 's products and culture to tailor your application effectively. ✅ Update your resume to reflect relevant skills and experiences for the Associate Renewals Manager role. ✅ Prepare a personalized cover letter that highlights your interest in GitLab and the specific role. ✅ Gather any necessary documents, such as transcripts or certifications, to support your application. ✅ Double-check for any spelling or grammatical errors in your application materials. ✅ Submit your application through the provided link and ensure all required fields are completed. ✅ Follow up on your application status after a week to express continued interest. ✅ Prepare for potential interviews by practicing common questions related to customer success.

Resume

Tailoring &
- ATS Keywords for Associate Renewals Manager Optimizing your resume for ATS is crucial for ensuring it passes initial screenings for the Associate Renewals Manager role. ATS Keywords to Include Associate Renewals Manager Customer Success Salesforce Gainsight SaaS Contract Retention Upsell Cross-functional Collaboration Customer Engagement Quota Management Remote Work Data Analysis Resume Tips for This Role Highlight relevant internships or projects that demonstrate your understanding of customer success and renewals. Emphasize skills in Salesforce and Gainsight , as these are critical for the role. Include any relevant coursework or certifications that align with the . Optimize your resume for ATS by including keywords from the . Avoid including unrelated work experience that does not showcase your skills relevant to the role. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers.

Pro tip: Avoid including generic skills or experiences that do not directly relate to the Associate Renewals Manager role.

How to Apply for Associate Renewals Manager at GitLab Apply Now — GitLab Visit the application portal and create an account if you don't have one. Upload your resume, ensuring it is tailored to the Associate Renewals Manager role.



Fill out the application form, providing accurate and relevant information.

After submission, you can expect a confirmation email regarding your application status. Track your application through the portal for updates on the hiring process. Applications reviewed on rolling basis — early submission recommended.

Apply

Now — GitLab NexisGrow.com does not charge any fees for job applications. GitLab GitLab was founded in 2011 and has rapidly expanded to become a leader in the DevOps sector, with a presence in over 67 countries
- The company is headquartered in San Francisco, California , and employs a diverse workforce that reflects its global reach. With a commitment to innovation, GitLab has established itself as a key player in the tech industry.

The core offerings of GitLab include its comprehensive DevOps platform , which integrates essential features such as source code management , CI/CD , and security capabilities

- This all-in-one solution is designed to streamline the development process for teams, making it a preferred choice among developers worldwide. The platform's versatility caters to various project needs, enhancing productivity. GitLab has received high accolades for its workplace culture, achieving a 4.4/5 rating on Glassdoor
- The company promotes a transparent and inclusive setting, offering programs that support employee growth and development.

Recognized for its commitment to diversity, GitLab has been featured in various lists highlighting top employers for workplace culture. Recently, GitLab announced a significant funding round, raising $195 million to enhance its product offerings and expand its market reach. This investment will allow the company to innovate further and solidify its position in the competitive DevOps landscape.

Such developments reflect GitLab's proactive approach to growth and technology advancement. For freshers in Sales, GitLab presents a strong career launchpad, offering opportunities to work with cutting-edge technology and a supportive environment. The company's focus on skill development and career advancement ensures that current employees can thrive and grow within the organization.

Joining

GitLab means being part of a forward-thinking company that values innovation and employee contributions.

Company Details Industry Sales Location

Remote — India Connect With Us Careers Apply Now Website ? job-boards.greenhouse.io Frequently Asked Questions Interview

- Role

- Salary
- Growth ? Who can apply for Associate Renewals Manager at GitLab?

Eligibility

Tap to expand + Answer Candidates with Bachelor's degree in Business Administration, Marketing, Computer Science, or related field and 1-3 years experience are eligible.

Eligible batches: 2021, 2022, 2023, 2024, 2025. ? What skills are most important for this role?

Skills Tap to expand + Answer Key skills: CRM, Salesforce, HubSpot, Gainsight, Google Workspace. Strong fundamentals and practical project experience matter most. ? What is the salary for this position?

Salary Tap to expand + Answer Compensation: ₹8.0–₹14.0 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at GitLab?

Interview

Tap to expand + Answer Typically: Resume shortlisting → Online test → Technical interview(s) → HR round. ? Is this role remote, hybrid, or onsite?

Work Mode

Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role?

Growth

Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply?

Application

Tap to expand + Answer Apply via the official link in How to Apply section.

Highlight: CRM, Salesforce, HubSpot, Gainsight, Google Workspace. ? Is there a probation period?

Probation

Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Associate Renewals Manager interview?

Preparation

Tap to expand + Answer (1) Core concepts of CRM, Salesforce, HubSpot, Gainsight, Google Workspace, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) GitLab research, (5) Clear communication. ? What is the work culture like at GitLab?

Culture

Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. ? Explore More on NexisGrow More jobs in Remote — India Browse all Non-Tech jobs More jobs at GitLab Work From Home jobs Ready to Apply? Don't Miss This Opportunity!

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