03 Oct
|
Exoro Tech Solutions
|
Electronic City
03 Oct
Exoro Tech Solutions
Electronic City
Role Overview & Responsibilities
Call Handling: Manage inbound customer queries or make outbound calls to international clients and prospects.
Problem Solving: Diagnose issues, explain company products or services, and provide accurate technical or sales solutions.
CRM Management: Document all customer interactions, notes, and resolutions accurately in the internal database.
Target Achievement: Meet daily and monthly performance metrics, such as average handle time (AHT) and customer satisfaction (CSAT) scores.
Pay: ₹25,000.00 - ₹45,000.00 per month
Perks
Food provided
Language
English (Preferred)
Work Location: In person
📌 International Voice Process Electronic City
🏢 Exoro Tech Solutions
📍 Electronic City