- Manage and supervise the service/installation team.
- Plan and schedule customer installations and service visits.
- Hire, train and manage service technicians.
- Handle customer complaints and ensure quick resolution.
- Coordinate installation, maintenance and after-sales service.
- Monitor service quality, technician performance and pending complaints.
- Maintain daily service reports and customer feedback.
- Coordinate with Sales, Production and Dispatch teams.
- Ensure customer satisfaction and timely service completion.
Required Skills
- Technical knowledge and problem-solving ability
- Team management skills
- Positive communication and customer-handling skills
- Fieldwork and travel flexibility
- Basic Excel/Google Sheets knowledge
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits
- Flexible schedule
Work Location: In person
📌 Assistant Service Manager (Indore)
🏢 WHITE FORCE OUTSOURCING SERVICES PRIVATE
📍 Indore
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