04 Oct
|
Rexera
|
Hyderabad
? Location: Hyderabad (We welcome applications from candidates across India who are open to relocating to Hyderabad for this opportunity)
? Shift: US Night Shift
Timings: 6:30 PM – 3:30 AM IST or 9:00 PM – 6:00 AM IST Candidates should be comfortable transitioning across US shifts based on business requirements.
About The Role We are looking for an experienced Assistant Manager – Training (US Mortgage) to lead and scale training initiatives for our US Mortgage operations.
The role will have end-to-end ownership of mortgage training programs , including recent-hire onboarding, upskilling, refresher training, and performance enablement.
The ideal candidate will bring strong US Mortgage domain expertise , excellent training planning and delivery capabilities, and experience in leading trainers, standardizing learning content, and driving measurable performance outcomes.
Key Responsibilities Training Strategy, Execution & Operational Support
- Design, implement, and continuously improve US Mortgage training programs aligned with business goals.
- Own new-hire onboarding, refresher training, and ongoing skill development.
- Standardize training frameworks, curricula, SOPs, and assessments across mortgage processes.
- Support US Mortgage Operations during periods when training activities are not scheduled, including day-to-day operational activities and other business requirements to ensure continuity.
US Mortgage Domain Ownership Deliver and govern training across the US Mortgage lifecycle, including:
- Loan Origination & Processing
- Underwriting concepts
- Closing & Post-Closing
- Mortgage Payoff
- Title, HOA & Municipal Liens
- Related mortgage operational workflows
- Ensure training content remains regulatory-compliant and aligned with US industry standards.
Stakeholder & Business Alignment
- Partner with Operations, Quality, and Leadership to identify skill gaps and training needs.
- Translate business requirements into effective training interventions.
- Act as a trusted advisor on training effectiveness and workforce readiness.
Training Metrics & Effectiveness
- Define and track KPIs including certification scores, nesting success, productivity ramp-up, and error reduction.
- Analyze training impact and drive data-backed improvements.
- Support audits and quality reviews related to training compliance.
Learning Tools & Content Management
- Manage training documentation, knowledge repositories, and LMS usage, where applicable.
- Leverage virtual training tools to deliver engaging and scalable learning experiences.
- Continuously enhance content using feedback, performance data, and industry best practices.
Required Skills & Qualifications
- 8+ years of experience in Training/L&D;, with at least 3–4 years in a managerial training capacity.
- Strong US Mortgage domain expertise – Mandatory.
- Proven experience in training delivery, curriculum design, and trainer enablement.
- Excellent presentation, facilitation, and communication skills.
- Strong understanding of adult learning principles, ADDIE model, and performance-based learning.
- Proficiency in MS Office for reports, dashboards, and data analysis.
- Experience conducting virtual training for US-aligned teams.
Preferred Qualifications
- Experience in Mortgage Operations, Title Services, or Real Estate Services.
- Exposure to LMS platforms, e-learning tools, and digital training formats.
- Certifications in Training, Instructional Design, or L&D; are an added advantage.
- Experience scaling training programs for high-volume operations.
? If you have strong US Mortgage expertise and a passion for developing high-performing teams through learning, we’d love to hear from you. Apply now! #Hiring #USMortgage #LearningAndDevelopment #Training #MortgageJobs #HyderabadJobs #AssistantManager #LND Skills: us mortgage,curriculum development,learning management systems (lms),training needs analysis (tna),instructional design,learning & development (l&d;),addie model
📌 Assistant Manager – Training (US Mortgage) (Hyderabad)
🏢 Rexera
📍 Hyderabad