Job title: IT Infra - Delivery Head

Location : Hyderabad / Bangalore/ Pune/ Coimbatore

Work Mode : Work From Office

Candidate Specification: 18+ years overall, Relevant – 15+ years

Candidate Location : Chennai Skills : Delivery Management, Client Relationship Management

Candidate Industry : IT

Education and Certification: Any Graduation

Account & Delivery Management: Lead end-to-end delivery across multiple projects within a key growth account, ensuring adherence to scope, schedule, quality, cost, SLA and contractual commitments.

Delivery Governance: Establish and maintain solid governance across projects; review MIS, project health, utilization, revenue realization, risks, issues, dependencies and escalations.

Client Relationship Management: Build solid relationships with client leadership through regular connects, Management Review Meetings (MRM) and Quarterly Business Reviews (QBR).

Revenue Growth & Business Development: Identify prospects for new solutions, technologies and services within existing accounts; support pre-sales, RFPs and sales teams to expand the account portfolio and revenue.

Risk, Quality & Compliance: Proactively identify and resolve delivery risks,



early warnings and escalations while ensuring compliance with SLAs, quality standards, information security and audit requirements.

AI, Automation & Innovation: Drive AI/automation initiatives, Agile, DevOps and new ways of working to improve productivity, delivery speed, quality and customer value.

Resource & Workforce Management: Forecast demand, plan staffing and ensure timely fulfilment of project requirements in coordination with Workforce Management, Talent Acquisition and competency teams.

Capability & Talent Development: Drive upskilling, multi-skilling, mandatory training, knowledge management and talent pipeline development across the account.

Team & Performance Management: Lead and manage delivery teams, including hiring, on boarding, goal setting, performance reviews, employee engagement, career development, diversity and attrition management.

Continuous Improvement & Customer Value: Drive delivery transformation, innovation, value-added initiatives and best practices; present performance dashboards and improvement initiatives to customers and leadership.

📌 It Infra Delivery Head Go/jc/4673/2026 Hyderabad
🏢 Golden Opportunities
📍 Hyderabad