Job Purpose To achieve business numbers as defined by supervisor & adhere to the directions in line with the banks objectives.

Job Responsibilities:

Current Relationship
To bring in NTB MEs & manage existing portfolio MEs to increase wallet share
Achieve channel objectives through team wrt targets on ARN, DBA, Integration, Activation, Volume, OBOS & Cross sell

Portfolio and Relationship Management
Ensuring maximum share of volumes comes to the bank.
Focus is to increase portfolio volume & float from Merchants to gain bank share.
Retaining the merchants to avoid competition poaching banks merchants.

Business Compliance
Managing risk & compliance team and adhering their compliances for ME requirement.
Training merchants staff i.e. Government bodies / Educational institutes on digital initiates.

Channel Management




Managing & engaging Channels mainly Branch banking
Work on existing CA customers & offer them digital solutions to drive CASA float & volumes.
Introduction of products to branch staff by joining in branch huddles
Manage customer escalations as per agreed Major actionable.

Preferred candidate profile Minimum experience of 4 to 8 years of Sales Direct and Portfolio management.
Exposure to direct selling, Sales in corporates or concept selling.
Managing Relation across senior levels of the Organization.
Understanding of MS office and systems is a must.
Exposure in project / Category / product management
Exposure to manage multiple teams across different functions

📌 Key Accounts Manager Bengaluru (India)
🏢 HDFC Bank
📍 India