Responsible for proving technical support for VOIP PSTN network.
Ensuring NW fault and customer complaint resolution.
Backup of Voice Core Nodes CDRs
Backup of Voice Core Node DB
POI Augmentation
Fault Rectification Hardware
POI Outages Handing
Patch upgrades
R R activities
Current product /Equipment testing
ACT Portal CR management
Current POI commissioning
PRI / SIP migrations
Internal RA Audit compliance
Complaint Handling
Support to Service account Manager
BSNL/MTNL payments
ITTN POI co-ordination
Special projects
PV audit/ AMS portal update
PM activities
Support to Infra/TX team
DOT Audits
Internal/External Audits of TTSL

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📌 Lead Voice Core Site Industrial
🏢 Tata Tele Business Services (TTBS)
📍 Industrial