Job Purpose Responsible for getting the critical parameters like business/portfolio/ and employee attrition to be delivered as required by management. Own team members of his/her branch on people metrics and drive all compliances as required for the branch.

Duties and Responsibilities

- Daily review with team members regarding projections of business and cross sell, center meetings, GRT planned / activity plan for the day
- Ensure execution of the defined activity plan for customer visits by the team during the day
- Detailed supervision and monitoring of branch, do huddles with team, understands and resolves pain areas.
- Attend center meetings and meet customers. Conduct group recognition tests based on operating model
- Track and facilitate disbursements as planned for the day and month
- Ensure 100% compliance of all business policies and SOPs for the branch
- Assists in collections cases in higher buckets, works with teams and jointly visits customers in the location
- Nominates team members for reward and recognition commensurate with their achievements; appreciates team members appropriately in internal forums as relevant




- Ensuring critical parameters like lead to login are executed as per matrix.
- Meets customers regularly in the location and manage health and quality of portfolio as per defined targets
- Manages upkeep of branch and all collaterals and seeks support of product and admin team as required to manage collaterals / soft facilities of branch hygiene and upkeep respectively

Major Challenges

- Employee attrition
- Portfolio quality and monitoring, manage portfolio as per defined targets
- Compliance on all business parameters, zero audit findings for the branch

Required Qualifications and Experience a) Qualifications:

Graduation b) Work Experience:

4-6 years in Microfinance JLG business of which min 2 years should be as Assistant Branch Manager / Branch Manager

Locations Basic Section

Job Level: GB04

Job Title: Area Manager - MFI North, NE - Sales & DMS, Sales & DMS - MFI GL

Job Location Country: India

State: GUJARAT

Region: West

City: Vadodara

Location Name: Halol

MFI GL Tier: Tier 1

📌 Area Manager - MFI North (India)
🏢 Bajaj FinServ
📍 India