03 Oct
|
JobTrade
|
Gurugram
Role And Responsibilities
Order Management &
Data Handling -:
Update all incoming product orders in the master sheet on a daily basis.
Maintain and ensure accuracy of the master data sheet.
Process orders received from E-com portals.
Reporting &
Analysis -:
Prepare daily reports including total orders, stock availability, and margin analysis.
Generate weekly sales reports to track total revenue.
Prepare monthly GST sales reports.
Inventory Management -:
Manage and monitor stock for the Meesho platform.
Track stock availability and highlight shortages.
SPF (Seller Protection Fund) Management-:
Raise SPF claims on a daily basis.
Maintain SPF records including approved and rejected claims.
Track and monitor SPF performance.
Order Tracking &
Issue Handling -:
Track complete order lifecycle (Dispatched,
Out for Delivery, Delivered, Returned).
Verify returned orders and confirm receipt at the warehouse.
Monitor and identify orders exceeding TAT.
Replacement &
Breach Monitoring -:
Track and manage replacement orders.
Identify orders at risk of breach and take preventive action.
Portal Performance Monitoring -:
Monitor ratings and performance across all portals.
Identify and resolve listing and operational issues.
Coordination &
Communication-:
Coordinate with Flipkart team for portal-related issues, listing problems, and operational support.
Raise and follow up on tickets related to order status.
📌 Mis Executive Gurugram
🏢 JobTrade
📍 Gurugram