Job Overview

We are looking for a Network Engineer with 2–4 years of experience in managing and troubleshooting enterprise network and security infrastructure. The role involves hands-on administration of Firewalls, Routing & Switching, Wireless Networks, VPNs, Network Monitoring, and Cloud Networking , along with vendor coordination and IT service management.

Main Responsibilities:

• Experiences in Installing, configuring and troubleshooting of Firewalls ( Fortigate/Sophos)
Interfaces, Routing, NATing, Policies, VPN - SSL, Site to Site, UTM features - Webfilter, Application Filter, IPS.

• Experiences in Installing, Configuring and troubleshooting switches - Vlan, Trunking, Vlan Interfaces, Routing, DHCP, Port security, Spanning tree
Understanding about different type of internet connectivity and configurations
Experience with network monitoring and troubleshooting tools, such as Wireshark, Nagios, and SolarWinds
Perform network troubleshooting to isolate and diagnose common network problems and solve complex problems.
Suggest improvements to network performance, capacity, and scalability.
Knowledge of public, private,



and hybrid cloud computing networks and security such as Microsoft (Azure), Amazon (AWS) settings
IT service management (ITIL) processes familiarity (e.g., change, service request, problem, incident)
Experiences in installing, Configuring and troubleshooting wireless access point and controllers.
Document network configurations, procedures, and best practices to ensure consistency and compliance with industry standards.

General Responsibilities:
Maintain and update configuration documents.
Maintain assets and software license / subscriptions.
Vendor co-ordination and support
Maintain SLAs and do timely escalations.
Report all incident/service/change requests in helpdesk tool.
Provide after hour support in case of emergencies and occasional weekend maintenance.

Skills:
Excellent troubleshooting skills
Proven experience as Network administrator technician or similar role
Exceptional organizing and time-management skills
Very positive communication abilities
Routing, Switching, Firewall & Wireless network management

📌 Network Administrator Kochi
🏢 Soffit Infrastructure Services (P
📍 Kochi