Role summary

Support revenue calculation, compliance and data-processing applications including Alliant, RPREP and RRDM.

Must-have skills

- Revenue or financial-calculation platforms
- Calculation models and formula troubleshooting
- Data staging, reconciliation and SQL analysis
- Integration and batch support
- Financial-close support

Key responsibilities

- Resolve calculation and data discrepancies
- Support data staging and compliance routines
- Troubleshoot model and formula issues
- Assist during close periods
- Coordinate with finance, integration and vendor teams

Project-specific requirements

- Hands-on L2/L3 production support experience and ability to independently diagnose incidents from day one.




- Willingness to work in the assigned IST/EST-aligned support shift and participate in the defined P1 on-call rotation.
- Strong written and verbal communication with business users, HMH Service Desk, NOC/ProdOps, retained technical teams and product vendors.
- Ability to create and maintain runbooks, KEDB articles, RCA records and transition documentation.
- Experience estimating minor changes, supporting testing and validating production releases.
- Availability for close-cycle support and high-priority financial-calculation incidents.

Ability to reverse-engineer limited-documentation processes and produce transparent support artefacts.

📌 Alliant/RPREP/RRDM Application Consultant (Bengaluru)
🏢 Visionet Systems
📍 Bengaluru