Role Overview

- Client facing technical advisory role with some hands on support

- Understand client business requirements and guide Customers and Implementation Partners on best practices to build customised solutions on the AEM platform

- Run quality checks across the implementation cycle and flag technical issues and risks early

- Help clients adopt the platform and scale up their maturity roadmap

- Needs solid technical depth in digital platform implementation, business and marketing understanding, and constant customer interaction

Key Responsibilities

- Act as the lead point of contact for customer engagements

- Build trusted advisor relationships with Clients and Implementation Partners

- Learn each client's website architecture, online business model and marketing strategy

- Gather and document business requirements, KPIs, and functional and technical needs

- Review solution designs and implementation strategies

- Validate implementations and follow issues through to resolution

- Troubleshoot and reproduce customer reported problems and define workarounds

- Identify gaps and risks and document recommendations in high quality standard artifacts

- Communicate assessments and recommendations proactively throughout the project life cycle

- Provide enablement and desk side coaching on product features and the future roadmap

- Work with marketers, analysts, web developers and C level executives, mainly over calls and emails

- Manage client expectations, keep projects on schedule and within scope, and handle multiple engagements at once

- Create technical documents and presentations

- Collaborate with internal teams,



peers and project managers

- Mentor team members on new features and project learnings

- Contribute to the technical community and use standard processes and templates for timely, quality delivery

Must Have Skills

- 8+ years of experience as a client facing consultant with strong AEM implementation experience

- UI technologies: jQuery, JavaScript, HTML5, CSS

- Java EE, Servlets, JSP, tag libraries and JSTL

- Dispatcher configuration, clustering, CRX repository, workflows, replication and performance management

- Application development, distributed application development and Internet/Intranet database applications

- AEM Sites, Assets and Forms deployment and migration

- AEM backend development: Sling Servlets, OSGi components and JCR queries

- Core frameworks: Apache Sling and Apache Felix

- CI/CD tools such as Maven and Jenkins

- Code quality and security tools such as SONAR

- Touch UI, Sightly (HTL) and Sling Models

- Strong problem analysis and resolution skills

- Professional client handling and experience presenting to client audiences

- Excellent written and verbal communication

- Self motivated, responsive, solutions oriented, a quick learner and a team player who manages change well

Preferred Skills

- Prior AEM experience in a client facing role

- Knowledge of the latest AEM features and AEMaaCS (AEM as a Cloud Service)

- Understanding of AEM integration with Commerce, Campaign, Analytics, Target and Audience Manager

- Experience presenting to both technical and business audiences

Other Requirements:

Ability to work extended hours to overlap with North America Timings.

📌 Aem Developer (Bengaluru)
🏢 CIEL HR
📍 Bengaluru