Company Name - Elision Technologies Pvt Ltd.

Job Title: Pre-Sales Engineer – VoIP / Dialer / Asterisk

Location: Ahmedabad

Experience: 2+ Years

Job Summary

We are looking for a technically skilled and customer-focused Pre-Sales Engineer with expertise in VoIP, Dialer, and Asterisk-based solutions. The ideal candidate will be responsible for understanding client requirements, designing telecom solutions, conducting product demonstrations, and supporting the sales team in delivering effective communication solutions to customers.

Key Responsibilities
- Engage with clients to understand technical and business requirements
Design and propose VoIP and Dialer-based telecom solutions
Deliver product presentations, demos, and technical discussions with clients
Prepare solution documents, architecture diagrams, and technical proposals
Collaborate with Sales, Engineering, and Project teams for solution finalization
Respond to RFPs/RFIs and support proof-of-concept (POC) activities
Assist in pilot deployments, testing, and client onboarding processes




Troubleshoot basic call flow and VoIP-related issues during pre-sales activities
Stay updated with the latest VoIP technologies and telecom industry trends
Conduct solution training sessions for internal teams and channel partners

Required Skills
- Solid knowledge of VoIP protocols such as SIP, RTP, and IAX
Hands-on experience with VICIdial and Asterisk-based dialer solutions
Understanding of IVR, call routing, queues, campaigns, and agent interfaces
Ability to troubleshoot call flow issues using logs and tools like Wireshark
Basic knowledge of CRM systems, APIs, and integration concepts
Experience working in Linux settings with basic scripting knowledge
Solid communication, presentation, and stakeholder management skills
Analytical mindset with problem-solving abilities

Qualification
- Bachelor’s degree in Information Technology, Computer Science, Electronics, or related field
Experience in Telecom, VoIP, Dialer, or Unified Communication solutions preferred

📌 Pre Sales Engineer Bengaluru
🏢 Elision Technologies
📍 Bengaluru