04 Oct
|
ConverseHR Business Solutions
|
Hyderabad
04 Oct
ConverseHR Business Solutions
Hyderabad
Role & responsibilities
- Handle walk-in, phone, email and online enquiries, and counsel parents on the school's academic programmes, curriculum, facilities, fee structure and admission process.
- Conduct campus tours and one-on-one parent interactions, presenting the school's strengths and values confidently.
- Explain eligibility criteria, age requirements, documentation and admission timelines for each grade.
- Follow up regularly with leads and maintain accurate records in the CRM or enquiry register.
- Achieve monthly enquiry-to-admission conversion and enrolment targets.
- Coordinate with the academic, accounts and administrative teams for admission forms, fee collection, documentation and onboarding.
- Support parents through the decision-making process by addressing concerns and queries professionally.
- Represent the school at open houses, admission drives, community events, preschool tie-ups and residential outreach programmes in and around Nizampet, Kukatpally, Miyapur, Bachupally and nearby areas.
- Support marketing activities such as campaigns,
social media leads and referral programmes.
- Prepare daily and weekly reports on enquiries, walk-ins, follow-ups and admissions.
- Maintain confidentiality of student and parent information and comply with the school's admission policies.
Preferred candidate profile
- Prior experience in school admissions, education counselling or front-office or parent-facing roles in schools, preschools or educational institutions in Hyderabad.
- Excellent communication skills in English and Telugu; Hindi is an added advantage.
- Robust convincing, listening and interpersonal skills, with a warm, professional and parent-friendly manner.
- Ability to work in a target-driven environment.
- Hands-on experience with CRM tools and lead management systems preferred.
- Well-groomed, presentable, and comfortable handling parent interactions in person
- Communication (English, Hindi & Telugu)
📌 Admission Counsellor (Hyderabad)
🏢 ConverseHR Business Solutions
📍 Hyderabad