Administrator cum Telecaller – W&H; View Residency

W&H; View Residency is looking for 5 motivated and professional Administrator cum Telecaller staff to join our team in Mattancherry, Kochi.

The role involves handling telephone enquiries, guest communication, reservations, follow-ups and day-to-day administrative/front-office activities.

Key Responsibilities:

- Handle incoming calls, enquiries and reservation-related communication
- Make outbound calls for follow-ups, enquiries and promotions
- Respond professionally to customer and guest queries
- Assist with reservations, confirmations and follow-ups
- Support front-office and general administrative activities
- Maintain guest/customer records and update the system accurately
- Perform basic data entry, documentation and reporting
- Coordinate with other departments when required
- Maintain professional communication with guests and customers
- Carry out other related administrative duties assigned by management

Requirements:

- Minimum qualification: Degree in any stream
- Positive verbal communication and interpersonal skills
- Comfortable handling incoming and outgoing calls
- Basic computer knowledge and proficiency in MS




- Good organisational and administrative skills
- Attention to detail and ability to multitask
- Skilled and customer-friendly attitude
- Prior experience in hospitality, telecalling, customer service, administration or front office is an advantage
- Freshers with good communication and computer skills may also apply
- Willingness to work day/night shifts as per the schedule

Position Details:

- Job Type: Full-time, Permanent
- Number of Openings: 5
- Work Location: In person

Location: W&H; View Residency

6/153, Jew Town Rd, Kappalandimukku,

Mattancherry, Kochi, Kerala 682002

To Apply:

Send your CV to: [email protected]

WhatsApp: (phone hidden)

Pay: ₹15,000.00 - ₹18,000.00 per month

Application Question(s)

- 1. What is your current location?

- Are you willing to work day/night shifts as per the schedule?
- Are you comfortable handling both incoming and outgoing customer calls?
- When can you join?
- Do you have experience in administration, telecalling, front office, hospitality or customer service?

Work Location: In person

📌 Administrator cum Telecaller (Mattancherry)
🏢 Willington u0026 Harbour (Wu0026H)
📍 Mattancherry