Hi,

Greetings,

Relevant years experience in Billing /Disputes

Serve as a subject matter expert (SME) for billing operations, providing guidance and support to all team members and cross-functional stakeholders

Execute the end-to-end billing process

Process billing adjustments, credit notes and refunds

Process billing reconciliation,vendor invoicing

Document Matching

Handle/Manage customer disputes related to invoices, payments, and account balances, ensuring timely resolution

Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.•SME for AP team for Disputes Resolution and support to all team members and cross-functional stakeholders•Investigate discrepancies by reviewing contracts, purchase orders, billing records, and communications.•Engage with clients professionally to clarify issues, negotiate resolutions,



and maintain positive relationships.•Work closely with sales, billing, and finance teams to resolve disputes and prevent recurrence•Maintain accurate records of disputes, resolutions, and escalations for audit and compliance purposes.•Basic System Navigation, including experience with document management or ERP tools.•Proficiency in MS Excel •ERP Preference- Oracle•Positive communication and analytical skills•Proficient in English written and spoken•B.COM or relevant Business/Finance qualification•Strong knowledge of accounting principles and financial statementsAccurate handling of complex accounts/invoices/customers

📌 Accounts Receivable Executive (Delhi)
🏢 Mastermind Network
📍 Delhi