Role & responsibilities

Own the strategy, roadmap, P&L;, and end-to-end execution of the Cards product and Card Management System (CMS) across RuPay, Visa, Mastercard, and other payment networks.

Key Responsibilities
Product Strategy & Growth
Own product vision, roadmap, CVP, GTM, and P&L;.
Identify customer, market, and competitive prospects.
Drive acquisition, activation, engagement, and portfolio growth.
Develop recent propositions, features, offers, and product variants.
Cards & Payments
Manage end-to-end card journeys across POS, e-commerce, ATM, contactless, tokenization, wallets, and UPI on Credit Card.
Improve authorization, transaction processing, clearing, settlement, and reconciliation.
Drive recent payment capabilities and product enhancements.
Risk & Portfolio
Partner with Risk/Credit teams on policy, underwriting, fraud, and portfolio management.
Monitor fraud, chargebacks, disputes, declines, and portfolio health.
Drive improvements in customer selection, onboarding, and portfolio performance.




Customer & Product Experience
Own the customer journey from acquisition to servicing and lifecycle management.
Drive customer experience, rewards, privileges, campaigns, and retention.
Use analytics and customer insights to improve conversion and engagement.
Automation & Analytics
Identify opportunities to reduce manual intervention and operational risks.
Drive automation and STP across processes, reconciliation, MIS, and reporting.
Leverage data and dashboards for product and business decisions.
Partnerships & Stakeholder Management
Manage relationships with RuPay/NPCI, Visa, Mastercard, PSPs, payment gateways, fintechs, and acquiring partners.
Drive partnerships, certifications, issue resolution, and regulatory requirements.
Work closely with Engineering, Operations, Risk, Compliance, Finance, Analytics, Sales, Marketing, and Customer Service.

📌 Product Manager Cards Mumbai
🏢 Mobileware Technologies
📍 Mumbai