We are looking for a qualified and patient-friendly Receptionist to manage front-desk activities and assist patients and visitors with their enquiries and hospital services.
Key Responsibilities
Attend to patients, visitors, and enquiries professionally.
Handle incoming and outgoing telephone calls.
Collect and update patient information accurately.
Confirm doctor availability and assist with appointments.
Provide bookings for doctors and scanning services.
Assist with patient admission procedures.
Handle reception-related cash transactions and documentation.
Prepare daily reception summaries and payment vouchers.
Maintain and arrange discharge files.
Coordinate with scanning and other concerned departments.
Make necessary hospital announcements.
Maintain confidentiality of patient information.
Perform other duties assigned by the Reception In-Charge.
Requirements
Valuable communication and interpersonal skills.
Basic computer knowledge.
Positive customer service skills.
Ability to handle cash and documentation accurately.
Hospital/reception experience is preferred.
Candidates who can communicate in Malayalam and English are preferred.equirements
Minimum Qualification: Bachelor’s Degree