Role Summary:

We are seeking an experienced Project Manager with a robust background in retail and retail technology to lead complex digital transformation and systems integration programmes.This role is highly client-facing and requires someone who can own delivery end-to-end, establish strong governance, and drive structured execution across multiple stakeholders, vendors, and workstreams.You will be responsible for planning, execution, and delivery of retail technology initiatives spanning areas such as POS, OMS, eCommerce, CRM, data platforms, and integrations.

Role & responsibilities :

Programme & Delivery Management
Own end-to-end delivery of retail technology programmes (discovery rollout hypercare)
Develop and manage detailed project plans, timelines, RAID logs, and dependencies
Ensure delivery against scope, timeline, budget, and quality benchmarks
Drive structured governance and reporting across stakeholders

Client Engagement & Cadence Management
Establish and run weekly/fortnightly client cadence (steering committees, sprint reviews, status updates)
Act as the primary point of contact for client stakeholders
Provide clear, executive-level reporting on progress, risks, and outcomes
Manage expectations and proactively resolve delivery issues

Retail Technology Delivery




Lead implementations across retail systems such as:
POS (e.g., NewStore, Oracle, Shopify POS)
OMS
eCommerce platforms (Shopify, commercetools, etc.)
CRM/CDP (Salesforce ecosystem preferred)
Integration platforms (e.g., MuleSoft)
Coordinate cross-functional teams including engineering, integration, QA, and business teams

Stakeholder & Vendor Management
Manage internal and external stakeholders including system integrators and SaaS vendors
Align business and technical teams on priorities and delivery approach
Facilitate decision-making across complex settings

Risk & Issue Management
Identify risks early and implement mitigation strategies
Maintain RAID logs and ensure accountability across owners
Escalate effectively when required

Preferred candidate profile
7 to 12 years of Project Management experience
Proven track record delivering retail or omnichannel transformation programmes
Experience working in a consulting or system integrator environment
Robust understanding of retail architecture and systems landscape
Hands-on experience managing multi-vendor, multi-workstream programmes
Demonstrated ability to run structured client cadences and governance forums

📌 Retail Project Manager Hyderabad (India)
🏢 absolutelabs.
📍 India