We're looking for a warm, sales-driven Sales Executive to be the face of our gourmet retail store — greeting customers, guiding them through our product range, hitting sales targets, and keeping the store looking its best.

About the Role

Department: Sales & Customer Experience Reports To: Store Manager

Key ResponsibilitiesCustomer Service & Sales
Greet every customer warmly as they enter the store
Understand customer needs and recommend products based on taste, occasion, or dietary preferences
Upsell and cross-sell complementary products (pairings, gift sets, seasonal specials)
Consistently meet or exceed individual and store sales targets
Handle billing, payments, and returns/exchanges accurately and courteously

Store & Merchandise Management
Maintain attractive, brand-aligned merchandising and displays
Keep shelves, displays, and counters clean, well-stocked, and organized
Monitor stock levels and flag replenishment needs
Check expiry dates and rotate stock (FIFO) to minimize wastage
Uphold store cleanliness and hygiene standards

Product Knowledge
Build robust knowledge of the gourmet product range — origin, ingredients, usage
Stay current on new arrivals, promotions, and seasonal offerings




Answer customer questions confidently, including on dietary/allergen information

Other Duties
Support stock counts and inventory audits
Coordinate with the store manager on daily sales reporting
Assist with store opening/closing procedures
Represent the store's brand values and service standards at all times

Requirements
Prior experience in retail sales, hospitality, or customer service preferred (gourmet, F&B;, or premium retail background a plus)
Excellent communication and interpersonal skills
Friendly, proactive, customer-first attitude
Basic numeracy for billing, cash handling, and stock counts
Ability to stand for extended periods and assist with light store tasks
Willingness to work store hours, including weekends and holidays
Genuine interest in food and gourmet products is a strong plus

What We Offer
Competitive salary with performance-based incentives
Employee discounts on store products
Training on product knowledge and service standards
Growth prospects within a premium retail workplace

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits
Paid time off

Work Location: In person

📌 Retail Sales Executive Assagao
🏢 Bombay Gourmet Market
📍 Assagao