MyOnlinePrep is an EdTech platform helping banking professionals prepare for professional certification examinations such as JAIIB and CAIIB & NISM

We are looking for an experienced Academic Counsellor / Inside Sales Executive who can speak with prospective learners, understand their requirements, recommend the right course, handle objections, follow up systematically, and convert qualified leads into paid enrolments.

This is a sales and conversion-focused role , not merely a student-support position.

What You’ll Do

- Handle qualified leads generated through Google, Meta, YouTube, website enquiries and other marketing campaigns .
- Speak with banking professionals and understand their exam preparation requirements.
- Explain MyOnlinePrep courses, features, pricing and learning options clearly.
- Counsel prospects through phone calls and WhatsApp .
- Follow up consistently with interested prospects until closure.
- Handle common objections related to pricing, course suitability, preparation time and competing learning options.
- Convert qualified enquiries into paid admissions.
- Maintain accurate lead status, follow-up notes and activity updates in the CRM.
- Re-engage older or inactive leads where appropriate.
- Coordinate with the marketing and operations teams regarding lead quality and customer feedback.
- Achieve defined monthly admission and revenue targets .
- Maintain professional relationships with learners before and after enrolment.

Who We’re Looking For

Experience

- 1–3 years of experience in EdTech sales, academic counselling, inside sales, telesales or admission counselling .
- Candidates with experience selling online education, test-preparation,



professional certification or upskilling courses will be preferred.
- Proven experience in lead conversion and sales closing is highly desirable.

Communication

- Solid spoken Hindi and English are mandatory .
- Candidate should be confident and comfortable speaking with working professionals.
- Additional Indian-language proficiency will be an advantage.

Sales Capability You should be comfortable with:

- Consultative selling
- Lead qualification
- Follow-ups
- Objection handling
- Sales closing
- Revenue targets
- CRM usage
- WhatsApp-based communication

This Role May Be a Good Fit If You

- Enjoy speaking with customers and understanding their actual requirement before recommending a product.
- Are comfortable making multiple follow-up calls every day.
- Don't give up after the first customer objection.
- Can explain value rather than relying only on discounts.
- Are comfortable working with individual and team sales targets.
- Can independently manage your lead pipeline.
- Are organised about follow-ups and CRM updates.

What This Role Is NOT This is not simply a customer-support or information-sharing role .

The counsellor will be responsible for taking qualified enquiries through the complete counselling and follow-up process and ultimately driving enrolments.

Selection Process

Shortlisted candidates will go through:

1. Initial telephonic screening
2. Short counselling/sales simulation
3. Final interview

As part of the selection process, candidates may be asked to handle a simulated customer enquiry to demonstrate communication, counselling and objection-handling skills. Employment Type: Full-time

Role: Academic Counselling / Inside Sales – EdTech

Experience: 1–3 years

Languages: Hindi + English mandatory

📌 Academic Counsellor – EdTech Inside Sales (Patna)
🏢 Myonlineprep
📍 Patna