We are seeking an experienced Salesforce skilled with solid Agentforce expertise to design, build, deploy, and support AI-powered agents on the Salesforce platform. The ideal candidate will have hands-on experience creating, configuring, tuning, and maintaining Agentforce agents, integrating them with Salesforce data and business processes, and driving adoption across business teams.

Key Responsibilities
Design, build, and maintain Salesforce Agentforce agents using Agent Builder.
Configure agent topics, actions, instructions, prompts, guardrails, and grounding sources.
Integrate Agentforce with Salesforce objects, Flows, Apex, Data Cloud, and external systems.
Optimize agent performance, accuracy, and user experience through continuous tuning and monitoring.
Develop and support Service Cloud, Sales Cloud, and custom Salesforce solutions.
Collaborate with business stakeholders to translate requirements into Agentforce capabilities.
Troubleshoot agent behavior, data issues, and production incidents.




Participate in testing, deployments, documentation, and governance activities.
Stay current with Salesforce AI, Agentforce, Data Cloud, and related platform capabilities.

Required Qualifications
5+ years of Salesforce platform experience.
1+ year of hands-on Salesforce Agentforce implementation experience.
Experience creating, configuring, and maintaining Agentforce agents.
Robust knowledge of Salesforce Flows, Apex, Lightning, and security model.
Experience integrating Salesforce with external systems and APIs.
Understanding of prompt engineering, AI guardrails, and knowledge grounding concepts.
Experience building using Agentforce Vibes
Experience with Agentforce Coworker
Salesforce Administrator certification required; Platform Developer certification preferred.
Preferred Qualifications
Experience with Salesforce Data Cloud.

📌 Saleforce Agentforce Consultant Hyderabad
🏢 iDataLytics
📍 Hyderabad