RESPONSIBILITIES&DUTIES; •Engagewithassignedleadsandpromptly initiatecontact throughthe autodialersystem. •Qualify leads by assessing their interest, needs, and eligibility for upGrad'sprogramsforGermanyandItalypublicuniversities. •Buildrapport,credibilityandestablishtrustwithleadsthrougheffective communicationandactivelistening. •ScheduleVideoCounselling[VC]sessionswithAdmissionCounsellors forqualifiedleads. •Coordinate schedules and ensure smooth communication between leadsandAdmissionCounsellorstofacilitatetheenrollmentprocess. •Maintainaccuraterecordsof leadinteractionsandfollow-upactivitiesin theCRMsystem. BASICELIGIBILITYCRITERIA •Minimumof 2 years of Edtech-sales experience (StudyAbroad is plus),withat least1yearspent inasinglecompany. •MinGraduationisrequired.
SKILLS •Excellent verbal communicationskillswithanemphasisonfluency in theEnglishlanguage. •Ability to listen effectively, build trust with potential learners, and approachsituationswithpatienceandempathy. •Ability topersuade learners towardsattending theVideoCounselling [VC]sessiontoultimatelyinfluencetheirenrollmentdecisions. •Basic proficiency in MS Office Suite & CRMmanagement for administrativetasksandreportingrequirements
📌 Senior Admissions Counsellor Tl Experience Bengaluru (India)
🏢 upGrad- Study Abroad
📍 India
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