Senior Executive Customer Service International Freight Forwarding Powai, Mumbai Office

Senior Executive Customer Service International Freight Forwarding Powai, Mumbai Office

03 Oct
|
OOCL Logistics
|
Mumbai

03 Oct

OOCL Logistics

Mumbai

OOCL Logistics is a world-class provider of innovative Logistics and Supply-chain services & Solutions. Headquartered in Hong Kong, OOCL Logistics has an extensive network of more than 140+ offices in over 40 countries.

With 8 strategically located offices in India, we are rapidly growing here in International Freight Forwarding, Supply Chain Management and Domestic Logistics Services.

You will provide first class service to overseas and Indian customers for freight and international supply chain management services, offer them solutions and build long-lasting relationships with them.

Responsibilities of the position include:
Managing shipment bookings as per individual customers' SOPs and managing related documentation
Managing vendors and carriers, resolving queries and managing exceptions and escalation
Communicating independently with shippers, overseas offices, overseas customer and shipping lines
Freight negotiation with shipping lines and other vendors to get the best costs

The ideal candidate:




Have strong leadership experience in a customer facing role in International Supply Chain Management/ International Freight Forwarding / Buyers Consolidation / International Logistics
Have the ability to build robust relationships with customers
Be efficient, results driven, communicative and personable
Be proactive and have the energy and enthusiasm to drive best practices and innovation
Well versed with shipping processes and physical shipment operation
High degree of comfort with IT systems

In addition to competitive pay and advantages, we offer and value:
A diverse, talented team that sets us apart in the rapid-paced 3PL/4PL industry
The opportunity to make a difference and career development in a progressive, high-performance culture.
Teamwork, respect, accountability, integrity, and innovation.

📌 Senior Executive Customer Service International Freight Forwarding Powai, Mumbai Office
🏢 OOCL Logistics
📍 Mumbai

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