NABH Compliance: Ensure compliance with NABH standards, hospital policies, SOPs, and regulatory requirements.
Quality Audits: Conduct regular internal, departmental, tracer, and process audits across clinical and non-clinical departments.
Quality Indicators: Monitor and analyse hospital quality indicators, KPIs, TATs, and patient safety indicators.
Patient Safety: Monitor incidents, adverse events, medication errors, falls, patient identification, and other patient safety parameters.
RCA &
CAPA:

Coordinate incident investigation, Root Cause Analysis (RCA), and implementation and closure of Corrective &
Preventive Actions (CAPA).
Clinical Quality Monitoring: Monitor compliance with clinical protocols and quality practices in areas such as ICU, OT, Emergency, Cath Lab, Dialysis, CSSD, Laboratory, and Radiology etc.
Documentation &
SOPs:





Review and update hospital policies, SOPs, checklists, quality records, and required accreditation documentation.
Patient Feedback &
Complaints:

Monitor patient feedback, complaints, grievances, and satisfaction levels and coordinate corrective actions.
Training &
Quality Improvement:

Conduct quality/NABH awareness programmes and support continuous quality improvement initiatives.
Accreditation &
Reporting:

Coordinate NABH assessments/audits, maintain evidence and records, and prepare quality dashboards, MIS reports, and presentations for management.

Pay: ₹350,000.00 - ₹500,000.00 per year

Perks
Paid sick time
Provident Fund

Work Location: In person

📌 Senior Quality Executive Perumbavoor
🏢 Baby Memorial Hospital, Perumbavoor
📍 Perumbavoor