We are seeking a dedicated and experienced Service Delivery Manager to oversee and enhance our service delivery operations in Karnataka. The ideal candidate will be responsible for ensuring compliance with regulatory standards, managing audit processes, and delivering exceptional customer service across various banking functions. This role requires a solid focus on operational excellence and the ability to lead teams effectively.

Key responsibilities include managing branch operations, ensuring that service delivery meets organizational standards, and fostering a customer-centric culture.

The Service Delivery

Manager will also be tasked with training and mentoring staff, implementing best practices in service delivery, and collaborating with other departments to improve overall service quality.

Required skills for this position include a solid understanding of compliance and audit processes, experience in service delivery management, and solid interpersonal skills to engage with customers and staff alike. If you are passionate about enhancing service delivery and have a proven track record in a similar role, we encourage you to apply.

This job is provided by Shine.com

📌 Service Delivery Manager Bengaluru
🏢 S Pro Hr Consultancy Services
📍 Bengaluru