Key Responsibilities
Shop Operations
Manage the daily opening and closing of the shop.
Ensure smooth and effective day-to-day operations.
Maintain proper discipline and follow company policies.
Ensure all products are properly displayed and available for sale.
Staff Management
Allocate duties and shifts to staff members.
Monitor staff attendance, punctuality, grooming, and performance.
Train and guide employees on customer service and shop procedures.
Handle staff-related operational issues and report major issues to management.
Sales & Customer Service
Monitor daily sales and achieve assigned sales targets.
Ensure excellent customer service.
Handle customer complaints professionally and report responsible complaints to management.
Promote bakery, restaurant, and other products to improve sales.
Cash & Billing
Supervise billing and cash transactions.
Ensure proper cash handling and daily cash reconciliation.
Verify billing accuracy and report discrepancies immediately.




Maintain required sales and cash records.
Stock Management
Monitor stock levels and ensure timely requirements are communicated.
Check incoming products for quantity and quality.
Minimize wastage, damage, and product expiry.
Maintain proper storage and stock rotation.
Cleanliness & Hygiene
Ensure the shop, counter, dining area, kitchen/service area, and storage areas are clean.
Ensure employees follow hygiene and grooming standards.
Maintain proper food handling and storage practices.
Reporting
Prepare and submit daily sales and operational reports as required.
Report stock shortages, wastage, customer complaints, maintenance issues, and staff concerns to management.
Maintain accurate shop-related records.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 Shop Manager Kollam
🏢 MANNAPPAM BAKERY
📍 Kollam