We are currently hiring for a ServiceNow ITOM Architect prospect with a leading organization. This is a senior architecture role focused on driving enterprise-scale ITOM strategy, transformation, governance, and solution architecture across complex global technology settings.

The role involves architecting and leading solutions across:

• ServiceNow Discovery, Service Mapping, CMDB, Event Management and Cloud Discovery
AIOps, Observability, Operational Intelligence and Health Log Analytics

• Hybrid and multi-cloud environments across AWS, Azure and GCP

• Integrations with platforms such as Splunk, Dynatrace, AppDynamics, SolarWinds, Azure Monitor and AWS CloudWatch
CSDM, CMDB governance, data quality and service modeling

• ServiceNow integrations using REST/SOAP APIs, Integration Hub, Flow Designer, MID Servers and Service Graph Connectors
Enterprise architecture governance, platform modernization, performance and scalability
Agile, DevOps,



CI/CD and enterprise ITOM transformation initiatives

Key Experience:
12+ years of overall IT experience
8+ years of ServiceNow experience
7+ years of hands-on ServiceNow ITOM implementation experience
Strong experience in enterprise Discovery, Service Mapping, CMDB, Event Management and Observability
Experience working with senior stakeholders and enterprise architecture teams

Mandatory Certifications:
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
ServiceNow CIS – Discovery
CIS – Service Mapping is an added advantage

If this prospect aligns with your experience and career interests, please share your updated resume along with your contact number . I would be happy to connect with you and discuss the role, organization, and further details. Looking forward to hearing from you.

📌 Servicenow Itom Architect Bengaluru
🏢 ScaleneWorks People Solutions
📍 Bengaluru