Welcome guests warmly with a smile and polite tone.
Keep track of waiting guests and update them on estimated wait times.
Escort guests to their tables in an organized and timely manner.
Provide menus and introduce the server when possible.
Take orders and make sure food is served within timeline.
Inform kitchen staff if large parties or special requests arrive.
Handle guest inquiries politely (menu questions, directions to washroom, etc.).
Address minor complaints or direct them to a manager if necessary.
Assist elderly, disabled, or families with children by seating them in suitable areas.
Thank guests for visiting when they leave, take google reviews from clients.
Maintain proper dress code and grooming.
Stay calm and polite even during rush hours.