Role & Responsibilities
Handling Escalations
Driving and tracking collections
Preparing customer communication documentation i.e. allotment letter, demand, AFS etc.
Driving CSAT and NPS
Weekly and monthly performance presentation & data preview.
Preparing collection projections,
Preferred candidate profile Candidate should have 4 - 5 years team handling experience and exposure to commercial project.
📌 Team Lead Crm Mumbai (India)
🏢 Shree Naman Developers
📍 India
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