Sky Service Cards-Team LeaderSky Channel-Contact Centre InboundThane - Lead and manage the Sky Service Cards team within the inbound contact centre.
Responsible for overseeing daily operations and ensuring service quality.
Coordinate with team members to achieve performance targets and maintain customer satisfaction.
Handle escalations and provide guidance to resolve customer issues effectively.
Work in a energetic contact centre setting focused on inbound customer interactions.
Requires leadership skills and ability to manage a team in a service-oriented setting.
Role based in Thane, Maharashtra, indicating local candidate preference.
No explicit mention of required skills, languages, or experience levels.
📌 Team Leader Contact Centre Inbound Thane
🏢 Kotak Securities
📍 Thane
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