Job Responsibilities
Install and set up the equipment and systems.
Ensure proper configuration and functionality of equipment.
Perform routine maintenance and inspections of equipment to ensure optimal performance.
Participate in technical evaluations, use data to provide convincing reports, and possess robust skills in PPT presentations.
Troubleshoot and repair equipment, utilize personal knowledge and experience to resolve problems.
Write detailed reports of encountered problems, performed tests, and complete work.
Actively listen, understand and convey customer requirements, and implement any necessary corrective actions.
Provide feedback and collaborate with the internal team on quality and design-related issue.
Improve on customer support plans and build robust customer relationships.




Ensure customer satisfaction through exceptional service delivery.

Qualifications
Candidate must possess at least a Diploma / Advanced Diploma / Degree in Engineering (Mechatronic / Electromechanical, Electrical / Electronic, Industrial) or equivalent
3D AOI & AXI programming & analysing skills as added advantage
Well oral expression with self-driven motivation
Pleasant personality with the customer-oriented mindset
Fluent in English (spoken and written)
Positive team player and multitasking capabilities
Located in Coimbatore, India

📌 Technical Support Engineer Coimbatore (India)
🏢 Magic-ray Technology
📍 India