;1. Contact existing customers regularly to collect service feedback,
understand their requirements, and identify opportunities for continued business.
Contact stopped/inactive customers and conduct regular followups to encourage them to restart business with the company.
Attend to and follow up on Digital Marketing campaign enquiries and leads.
Maintain accurate records of customer calls, feedback, follow-ups , and lead status.
Coordinate with the concerned teams to ensure timely resolution of customer queries and requirements.
Monitor CCTV cameras at branches and promptly report operational, security, or other concerns to the concerned team.
Identify recent business prospects and additional customer requirements through regular customer interactions.
Prepare and share daily and weekly call, follow-up, and lead reports.
;Required Skills Experience:
;1.
Excellent verbal communication and customer persuasion skills
Solid customer relationship management and service orientation 3.
Proficiency in MS Office applications
Strong follow-up, coordination, and lead management skills
Minimum 2 years of relevant experience in Telesales, Telecalling,
Customer Service, or a similar role
Fluency in multiple languages with the ability to communicate effectively with diverse customers
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Telesales Executive Bengaluru
🏢 Atlant Global India
📍 Bengaluru
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