Position Overview – Trainee Cashier

We are looking for a Trainee Cashier to join our Casino Operations team. The candidate will be trained in casino cashiering, cash handling, gaming-related transactions, guest service, documentation, reconciliation, internal controls, and applicable compliance procedures.

The role requires accuracy, integrity, confidentiality, alertness, and robust attention to detail.

Key Responsibilities
Receive, count, verify, and issue cash accurately.
Process authorized casino cash, chip, token, voucher, and other gaming-related transactions as applicable.
Maintain accurate cash balances, transaction records, vouchers, and supporting documentation.
Assist with cashier opening, closing, reconciliation, and shift handover procedures.
Identify and report cash shortages, excesses, discrepancies, counterfeit currency, suspicious or irregular transactions.
Follow all casino SOPs, internal controls, authorization procedures, identification/verification requirements, and applicable regulatory guidelines.
Maintain strict confidentiality of guest information, transactions, cash balances, and company information.




Provide skilled and courteous service to casino guests and handle routine cashiering queries.
Escalate transaction issues, guest complaints, or irregularities to the appropriate supervisor.
Coordinate with Casino Operations, Surveillance, Security, Finance, and other departments when required.
Maintain cleanliness and organization of the cashiering area.
Work rotational shifts, including night shifts, weekends, and public holidays.
Perform other duties assigned by the supervisor/management.

Candidate Requirements
Graduate; Commerce or related qualification preferred.
Freshers may apply; prior experience in cashiering, banking, retail or finance will be an advantage.
Basic computer and MS Office knowledge, Knowledge of Tally is beneficial.
Good numerical and calculation skills.
Good communication and interpersonal skills.
Robust attention to detail and ability to remain alert during transactions.
Ability to handle cash responsibly and work under pressure.
Willingness to work rotational and late-night shifts.
Integrity, discipline, reliability, confidentiality, and strict adherence to SOPs are essential.
Locally based candidates preferred.

📌 Trainee Cashier Candolim (India)
🏢 Phoenixx Casino Goa
📍 India