Responsible for managing last-mile operations and leading the field team to achieve delivery, productivity, and service targets.
Key Responsibilities:
Manage and motivate delivery teams and supervisors.
Ensure timely deliveries and SLA/KPI achievement.
Plan manpower and daily operational activities.
Monitor productivity, attendance, and performance.
Handle customer and operational escalations.
Control operational costs and improve efficiency.
Ensure compliance with company SOPs and safety standards.
Key Skills: Team Handling, Last-Mile Operations, KPI Management, Manpower Planning, Problem Solving, Customer Escalation & Leadership.
📌 Walk In Cluster Manager Chennai
🏢 Shadowfax Technologies
📍 Chennai
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