Handling inbound and outbound call flow of Amar Ujala Call Centre. Recording the conversation.
Customer resolution and satisfaction.
Lead generation and soft upselling.
Functional Skills
Basic computer knowledge
Ability to work on Excel
Customer Service Skills
Knowledge of CRM tools
Specific Competencies
Positive Communication Skills
Computer skills
Written and speaking competency for Hindi and English language.
📌 Walk In Customer Services Noida
🏢 Amar Ujala
📍 Noida
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