Job Description – Telecaller (Recovery Process)We are hiring Telecallers for Recovery / Collection Calling.

The candidate will be responsible for calling customers regarding pending payments, following up on payment commitments, and updating call status properly.
Job ResponsibilitiesCall customers regarding pending dues / outstanding payments.
Follow up with customers for payment and payment commitments.
Handle recovery calls in a qualified and polite manner.
Record and update call status such as Paid, PTP, Not Connected, Ringing, Wrong Number, etc.
Follow up on Promise to Pay (PTP) cases.
Maintain daily calling and recovery records.
Coordinate with the Team Leader regarding key recovery cases.
Achieve daily and monthly collection targets.




Maintain proper communication with customers while following company guidelines.
Candidate RequirementsGood communication skills in Hindi.
Basic computer knowledge.
Comfortable with making regular outbound calls.
Ability to handle customers confidently.
Experience in Telecalling, Collection, Recovery, Loan Recovery, Banking or NBFC process will be preferred.
Freshers with good communication skills can also apply.

Job Type: Full time

Department: Recovery / Collection

Designation: Telecaller / Recovery Executive

📌 Telecaller New Delhi
🏢 UE Developer
📍 New Delhi