PEGA Lead System Architect – Smart Investigations Experience: 10+ Years Certification: PEGA Lead System Architect (LSA) - Mandatory Domain: Banking / Financial Services Key Responsibilities

• Lead architecture, design, and delivery of PEGA Smart Investigate and Smart solutions for banking clients.
• Implement and customize Smart Investigation for Securities, ensuring regulatory and compliance alignment.
• Drive end-to-end PEGA solution design covering case lifecycle, data modeling, integrations, performance, and security.
• Architect and govern PEGA applications in line with LSA guardrails, best practices, and enterprise standards.
• Design and implement banking integrations, including SWIFT message flows and external financial systems.
• Leverage AI Delivery features to accelerate development and improve solution quality.
• Collaborate with business, compliance, and integration teams to translate requirements into scalable PEGA solutions.
• Own non-functional requirements including performance, scalability, resiliency, and security. Mandatory Skills




• 10+ years of experience with PEGA
• Certified PEGA Lead System Architect (LSA) – Mandatory
• Hands-on experience with Smart Investigate, Smart Disputes, Smart Investigation for Securities
• Solid understanding of banking dispute workflows, fraud, and investigation life cycles
• Experience with SWIFT messaging and banking transaction flows
• Integration expertise using REST and SOAP APIs, PEGA Queue Processors, Services, Connectors, and asynchronous processing
• Ability to apply AI features to improve productivity, quality, and decision outcomes
• As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design cutting-edge solutions and facilitate deployment resulting in client delight.
• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Positive knowledge

📌 Pega Smart Investigate Consultant Bengaluru
🏢 Infosys
📍 Bengaluru