Digital Engagement Executive – Mardamed Healthcare
Location: Bengaluru | Industry: Healthcare
Job Role:
Handle patient enquiries through WhatsApp, calls, website & social media.
Follow up with leads and patients.
Coordinate appointments and confirmations.
Share information about doctors and healthcare services.
Maintain enquiry, lead and appointment records.
Coordinate with Front Office, Doctors & Operations.
Track follow-ups and conversions.
Ensure qualified communication and patient confidentiality.
Requirements:
Graduate with positive communication and follow-up skills. Basic Excel and digital knowledge required. Healthcare/customer service experience preferred.