Job Title: Front Desk Executive / Receptionist & Operations Associate

Job Type: Full-time

Working Hours: 2:30 PM to 9:30 PM (Tuesday to Sunday)

About the Role

We are looking for a warm, organized, and proactive Receptionist & Operations Associate to be the welcoming face and smooth operator of our institute. In this role, you will play a crucial part in creating a positive first impression for students, visitors, and guests, while ensuring our daily operations run seamlessly. If you are a natural problem-solver who thrives in a dynamic environment, we would love to have you on our team.

Key Responsibilities
Guest & Student Relations:
Warmly greet all visitors, students, and guests upon arrival with a qualified and friendly attitude.
Provide clear information regarding institute programs, schedules, and general policies.
Institute & Front Desk Operations:
Manage daily front desk operations, maintain a clean and welcoming reception area, and handle basic administrative tasks.
Monitor class schedules and techers attendance records.




Issue Resolution & Problem Solving:
Act as the immediate problem-solver for day-to-day operational issues, student concerns, or unexpected scheduling glitches.
Calmly address visitor complaints or challenges with empathy and quick thinking.
Escalate complex matters to management when necessary with clear context and suggested solutions.

Requirements & Qualifications
Excellent communication, interpersonal, and active listening skills.
A welcoming, patient, and skilled demeanor.
Solid problem-solving abilities and a calm attitude under pressure.
Good organizational skills and attention to detail.
Prior experience as a receptionist, front desk officer, or customer service representative is preferred (freshers with solid communication skills are also encouraged to apply).

Work Schedule
Hours: 2:30 PM – 9:30 PM
Salary: 6000/- to 7500/-

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