03 Oct
|
Joyvillas Hospitality Private
|
Jaipur
03 Oct
Joyvillas Hospitality Private
Jaipur
Position: Hotel Manager
Department: Hotel Operations
Location: Joy Adventures and Resorts, Garjeda Village, LNT Road, Diggi Malpura Highway, Jaipur
Employment Type: Full-Time
Key Responsibilities
Manage and supervise the overall daily operations of the hotel.
Ensure high standards of guest service, hospitality, cleanliness, and safety.
Supervise front office, housekeeping, food & beverage, maintenance, and other departments.
Recruit, train, guide, and evaluate hotel staff.
Prepare staff duty rosters and ensure adequate manpower at all times.
Handle guest complaints, feedback, and special requests professionally.
Monitor room occupancy, reservations, check-ins, and check-outs.
Coordinate with housekeeping to ensure rooms are clean and ready for guests.
Monitor hotel expenses, revenues, and operational budgets.
Maintain proper records, reports, and documentation.
Coordinate with vendors and suppliers for hotel requirements.
Ensure compliance with hotel policies, government regulations, health and safety standards.
Monitor inventory of rooms, food & beverage, housekeeping supplies, and other materials.
Conduct regular inspections of hotel facilities and ensure proper maintenance.
Develop strategies to improve occupancy, revenue, guest satisfaction, and profitability.
Coordinate with the sales and marketing team to promote hotel business.
Handle emergency situations and ensure the safety and security of guests and employees.
Prepare regular operational and management reports for senior management.
Required Qualifications
Bachelor's degree/Diploma in Hotel Management, Hospitality Management, or a related field.
Minimum 3–5 years of experience in hotel operations or a similar managerial position.
Strong leadership and team-management skills.
Positive communication and interpersonal skills.
Knowledge of hotel management software and MS Office.
Solid problem-solving and decision-making abilities.
Valuable knowledge of housekeeping, front office, food & beverage, and hotel administration.
Key Skills
Leadership & Team Management
Guest Relations
Hotel Operations
Staff Scheduling
Cost & Expense Control
Revenue Management
Vendor Management
Problem Solving
Communication Skills
Customer Service
Time Management
Performance Indicators
Guest satisfaction and reviews
Room occupancy and revenue
Cost control and profitability
Staff productivity and retention
Quality and cleanliness standards
Compliance with safety and operational procedures
📌 Hotel Manager Jaipur
🏢 Joyvillas Hospitality Private
📍 Jaipur