Make outbound calls to potential customers, MSMEs, industries, factories, institutions, and other organizations.
Explain the company's ISO Certification, ZED Certification, Government Schemes, Food Safety, Audit and Certification services to prospective clients.
Generate current business leads through telephone calls, follow-ups, WhatsApp and other communication channels.
Understand customer requirements and identify suitable certification or service requirements.
Maintain a proper record of calls, leads, follow-ups, customer responses and appointments.
Follow up regularly with interested customers until the enquiry is converted.
Coordinate with the Sales, Audit and Certification teams for client requirements.
Achieve assigned daily/weekly/monthly calling and lead-generation targets.




Maintain professional communication and build positive relationships with customers.
Update daily calling and follow-up status to the reporting manager.
Handle customer queries and provide basic information about company services.
Convert qualified leads into enquiries, meetings and business prospects.
Required SkillsGood Tamil & English communication skills
Pleasant and confident telephone manner
Basic computer knowledge
Good follow-up and convincing skills
Ability to handle customer objections
Target-oriented approach
Basic knowledge of MS Office / Excel / WhatsApp
Previous telecalling or sales experience is preferred.

📌 Telecalling Executive Chennai
🏢 Quest Certification Private
📍 Chennai