Job Title: Telecaller – Education Counsellor (Admissions Sales)

Company: Florence Manpower Services Pvt Ltd

Location: Salt Lake, Kolkata (office adjacent to Manipal Hospital, formerly Columbia Asia Hospital)

Employment Type: Full time, work from office (with occasional field visits)

Payroll: Florence Manpower Services Pvt Ltd

About the Role

We are hiring Telecallers to counsel and enrol students into degree programmes offered by our partner educational institutions. You will call students who have passed Class 12 and promote suitable undergraduate (graduation) courses, and call graduates to promote postgraduate courses. Your goal is to understand each student's interests and career plans, recommend the right programme, and guide them through to admission.

Key Responsibilities
Make outbound calls to leads (Class 12 pass students and graduates) provided by the company
Handle inbound enquiries from students and parents
Explain course details, eligibility, fees, duration, scholarships and career prospects clearly
Recommend suitable UG/PG programmes from our partner institutions based on each student's profile
Follow up with interested students through calls, WhatsApp and SMS until admission is confirmed
Assist students with application forms,



document submission and fee payment process
Visit schools, colleges and education consultants from time to time to promote courses, build partnerships and generate student leads
Achieve daily call targets and monthly admission/conversion targets
Maintain accurate records of calls, lead status and follow-ups in the CRM or Excel tracker
Share daily reports with the Team Leader

Requirements
Minimum qualification: graduates
1 years of experience in telecalling, tele-sales or education counselling (freshers welcome)
Valuable communication skills in Bengali, Hindi and English
Confident, persuasive and polite on the phone
Target-oriented, with a positive attitude
Basic computer knowledge (MS Excel, WhatsApp, email)
Willing to travel locally for occasional field visits to schools and education consultants
Prior experience in education or admission counselling will be an advantage

Salary & Perks
Fixed salary
Attractive incentives on every successful admission
Training on courses and sales process
Growth opportunity to Team Leader / Senior Counsellor

Working Hours: 10 AM to 7 PM, [Monday to Saturday], [Sunday off]

📌 Telecaller Kolkata
🏢 FLORENCE MANPOWER SERVICES PRIVATE
📍 Kolkata