Key Responsibilities
Make outbound calls to prospects to generate recent business or sales leads.
Handle incoming customer inquiries and resolve issues professionally.
Update and maintain customer records and interaction details in CRM software.
Follow standard calling scripts while maintaining a polite and persuasive tone
Meet daily, weekly, or monthly call volume and conversion targets.
Required Skills
Transparent verbal communication and active listening abilities.
Proficiency in local languages and English depending on the target market.
Basic computer literacy and familiarity with CRM or database tools.
Patience, resilience, and the ability to handle rejection constructively