Experience Required: 2 months – 2 years
Night shift Allowances+ Cab
Rotational Shift
Location: Wells Fargo Office, Bengaluru and Hyderabad
Work Mode: 5 Days Work From Office (No hybrid option)
F2F Interview - 1 Round
Position Summary
Key Requirements
Robust knowledge of computer hardware, software, applications, operating systems, and basic networking .
Excellent communication and customer service skills.
ITIL certification preferred.
Experience in Incident Management, Service Requests, troubleshooting, ticketing, and SLA adherence .
Ability to resolve issues remotely and escalate complex incidents when required.
Experience with knowledge base and ticket documentation.
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